Returns & Refunds

DENTAL GUARDS & SNORE AIDS

45-DAY MONEY BACK GUARANTEE

If for any reason you are not satisfied with your Dental Guard or Snore Aid, you may request a refund (excluding shipping and tax) or replacement product within 45 days from the original purchase date. Allow up to 30 days to receive your refund or replacement.

To submit a claim for a refund or replacement, please email the following information to support@splintek.com: Proof of purchase and original purchase date, LOT# on the bottom of your package, reason for return or replacement, your name, address, email, and phone number.

State if you are submitting a claim for a refund, or exchanging your product for one of the following: Snore Aid, ProRx®, Dura-Comfort®, Ultra-Comfort®, Select-Comfort™, or Secure-Comfort®

Or, if you prefer to process your claim by mail, you may mail these items to the following address. You are responsible for return mailing costs: Splintek Inc., Attn: Exchange Processing, 15555 W. 108th St., Lenexa, KS 66219

(If you purchased your SleepRight product from a healthcare provider, please contact them to request a refund or replacement.)

PILLOWS

SleepRight Pillows are non-returnable for a refund because they are a bedding product.

All sales are final; however, you may exchange your pillow for a different size within 30 days from the original purchase date. The pillow must be unused and in its original packaging. You are responsible for the return mailing costs. Splintek Inc. will cover the cost to mail you a replacement pillow. To submit a claim for a pillow exchange, please email us at support@splintek.com or call us at 1.888.792.0865 for assistance; Mon-Fri 8AM – 4PM CST.

BREATHE AIDS, EAR PLUGS, AND TONGUE CLEANERS

SleepRight Intra-Nasal Breathe Aids, Vapor Inhalers, Sleep Inhalers, Ear Plugs, and Tongue Cleaners are non-returnable for a refund.

All sales are final.

The 45-Day Money Back Guarantee is not available for products purchased from unauthorized sellers.

Please note that because Splintek Inc. is unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the 45-Day Money Back Guarantee is not available for products purchased from unauthorized sellers. Splintek reserves the right to reject refund claims from purchasers for products purchased from unauthorized sellers, including unauthorized Internet sites. Splintek reserves the right to verify information, require a valid proof of purchase, and to deny refund requests in its discretion in cases of suspected fraud or if a customer has abused the 45-Day Money Back Guarantee. If you have any questions regarding the guarantee, or whether a seller is an authorized seller of SleepRight products, please email us at support@splintek.com or call us at 1.888.792.0865 for assistance; Mon-Fri 8AM – 4PM CST.